Due to account security with Xfinity Mobile, our options are limited over social media.
That was a week ago. The first phone activated right away. Internet speed tests, like this one or the test found at SpeedTest.net, measure the latter, or the speed reaching the device running the test. I too am stuck in porting limbo after trying to move to Xfinity Mobile from Visible. It might as well be stuck on their back end!!.. I have followed up a total of five times between chat and phone calls and every time I eventually get sent to the advance team who just tells me its the process. This isn't the experience we want for our customers. For assistance with this matter, please give us a call at 1 (888) 936-4968 or chat online at. xfinity stream beta down on multiple roku, ipad and iphone devices. I ported a number from an unlocked and current Verizon account iphone 12 on 12/30/20 and here it is 1/2/21, 72 hours after I started the activation process online after obtaining a pin# from Verizon. The porting process has been running for two days now with no end in sight. Same coverage: operating on one of the three major networks, you'll get the same quality coverage. Xfinity service down since 3:30 PM Thursday 8/26/21 Potomac Run in Fredericksburg, VA 22405. https://www.fcc.gov/consumers/guides/porting-keeping-your-phone-number-when-you-change-providers. � �I am without service since the activation started since Verizon deactivated the account after porting request and I'm locked out of some accounts due to being unable to complete 2 step varification via text so getting very annoyed as of now.�. It starts at $15 per month for 1GB. Make sure your phone is on your cellular network and click the appropriate link below to get started. Galaxy Watch. Never miss a moment with tools to improve your connection like speed test, troubleshooting, and more. To activate your Internet connection with Comcast XFINITY's self-activation process: Close all web browsers. I have two Pixel 2 XL phones. I contacted Xfinity support to begin the activation at around 10 am EST As soon as they activation started, I was immediately dropped from the call (old Verizon SIM) stating this phone number is now unregistered from My Verizon. Due to account security with Xfinity Mobile, our options are limited over social media. This type of negligence is a great setup for a class action lawsuit against comcast corporation. However, my pixel 3a took about 72 hrs. Call 1-855-OK-BEGIN (1-855-652-3446). when we left off, I was waiting for the SIM cards to arrive. There's a number of benefits when buying a SIM card kit with Xfinity Mobile; Prepaid: all plans are prepaid, so you can pick the features you want and pay upfront each month. After 72 hrs I got an email from Xfinity that the phone is ready. For immediate assistance, check out the Xfinity Assistant. Just like most of the smaller carriers we've been highlighting on the Swappa Blog recently, Xfinity Mobile is an MVNO carrier.We've already gone into great depth regarding what an MVNO carrier is and how you can save money with one, but the gist of it is that an MVNO means Mobile Virtual Network Operator. You are redirected to the XFINITY self-activation page. Hi, I am needing some help as i am currently dead in the water so to speak regarding activating a phone with Xfinity Mobile. It asked for account info then transfered me to CS rep but got a recorded message of the closure.�. I've call multiple times and they just keep telling me to give it more time. Oct 16, 2021. Today the "office is closed" after trying to contact CS again both online chat an phone.
• Phone: 1 (888) 936-4968. Re: Xfinity Error:-500 solution on roku streaming sticks. Hi there! Xfinity Mobile is an MVNO (Mobile Virtual Network Operator) that runs on the popular Verizon network.. Not only do you get access to nationwide 5G coverage, but millions of Xfinity hotspots are included at no extra cost. Phone: Call Xfinity's activation number (1-855-652-3446) and follow the prompts. I activated my I phone and it does show Xfinity Mobile at the top. Please check the details in the post here. General Troubleshooting Steps for All Xfinity Services. View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. As per Xfinity itself the porting should finish in 10 minutes from major wireless carriers.
24 more hours. Jump to solution. Please call or text 1-888-936-4968 and one of our dedicated Xfinity Mobile specialists are there for assistance 24/7. Going on two weeks this Thursday though with no resolution yet. Not sure if anyone else is having this problem, but after multiple hours with various support people, they told me there is a larger issue with series 7 cellular activations on xfinity in general and they don't have any timeframe on a resolution at this time. Also people ask about «Activation Family Problems Mobile Walmart » You cant find «Walmart Family Mobile Activation Problems» ? Your phone should be ready in about ten minutes. It costs $45 per month for a single line, but taxes and fees are extra. It's time to bring it to life on Xfinity Mobile! Launch a web browser. 3. TV has been out since before 7 a.m.,still not working @ 1:47 p.m. 8/27/2021 Renton Wa.
Using a paper clip or pen, gently depress the reset button and hold it until the lights on the front of the modem turn off. Now, I dont have service on my old phone because T mobile released the number to Xfinitymobile and its not active on my new phone because God knows why. Like Visible, Xfinity Mobile has an unlimited data plan option. No where was I told that before I started this fiasco. You are using an out of date browser. I am still awaiting activation. There are no phone line or activation fees for up to five lines.
I took your advice and sent a private message to Xfinity Support. Please call or text 1-888-936-4968 and one of our dedicated Xfinity Mobile specialists are there for assistance 24/7. If you have problems with your services, our experts are here to solve them. Activate by calling Comcast. The Xfinity Mobile Protection Plan helps protect your device, helps you solve technical issues, and optimizes device performance. Visible disconnect the line after 10 min, but the xfnity SIM is not active. For only $7, $12, or $15 (per month, depending on device) you can rest assured that should the unexpected occur, you can avoid costly replacements and get back up and running quickly.
Please restart activation. The quickest and easiest way to get help from Xfinity is to use the website's Xfinity Assistant feature. ", etc), and will not receive an official reply. If you don't, follow these steps: Connect to a WiFi network. Messages fail, calls fail is there another option. I did a speed test from the same location, same server, same time.
Not sure if anyone else is having this problem, but after multiple hours with various support people, they told me there is a larger issue with series 7 cellular activations on xfinity in general and they don't have any timeframe on a resolution at this time. My sim card was finally activated 1/4, 5 days after starting the process. The Xfinity Mobile Voicemail app allows customers with a compatible device to listen and manage your voice messages. Having a terrible time activating my Apple Watch on Xfinity Mobile. MORAL OF THE STORY: DONT USE XFINITYMOBILE AS YOUR PRIMARY PHONE PROVIDER BECAUSE THEY DONT CARE ABOUT YOUR BUSINESS. Wait for the router to reinitialize. Their call center reps are rude, completely useless and in the Philippines with poor English skills even by outsourced call center standards. Press J to jump to the feed. We use cookies on our websites for a number of purposes, including analytics and performance, functionality and advertising.
The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact XFINITY Mobile in an easy-to-use summary, as well as a full comparison of the 2 ways to reach XFINITY Mobile, compared by speed and customer recommendations. The Xfinity app is the easiest way to activate your Internet service, get online in minutes, and set up your home network — no technician needed. It has been 4 plus days of trying to transfer my google voice number to infinity mobile. Same here. We appreciate you for posting to the Xfinity Forum to make us aware of the porting issue after switching mobile carriers.
Please call or text 1 (888) 936-4968 and one of our Xfinity Mobile experts will be happy to look into this for you! You can also visit our Xfinity Mobile assistant page, where we have support available thorough chat as well: https://comca.st/3vkGv93. It got escalated to the advance team which just keep telling me this is the process and it will be a few days.
I have an iPhone 12 (unlocked, purchased directly from Apple in October 2020) and am trying to activate my Xfinity service and port my number from Verizon. This is not the first time I have gotten a new phone since joining Xfinity Mobile so I have no idea why this time it is such an issue I have never had an issue previously. service 4 times over the last three days with no answer as to what the heck is holding this up and keep gettin "it's delayed" as an answer. It's been 3 days and the best I can get out of Xfinity is "It's stuck in our back end and will take up to 72 hours".. After you enter the activation code, select "Port My Number". Compared to leading carriers like T-Mobile and AT&T, this is a great perk for returning Xfinity customers. Visit an Xfinity location using the Xfinity store locator to pay your Xfinity bill in person. I wish there was a "Cancel" button so I can redo it again. I have been an AT&T and Verizon customer in the past and never had any issue when activating a new phone. � They varified the account number and address was entered correctly and was told it was not a Verizon issue but on Xfinity end. It would be nice if you could get through to a local customer service rep rather than the call center in the Philippines but I've never gotten farther than advance team escalation in the Philippines and then they refuse to provide any more information. Please send us a private message with your name and service address to Xfinity Support by clicking on the chat icon at the top right of the page so we can get started. Device Speed VS Plan Speed. Your new phone has arrived. Is there anyone at XF Mobile who actually knows how to port in a number? all devices now working. This has been tried by a few users and has actually fixed the problem for them. Pricing will vary based on various factors, including, but not limited to, the customer's location, package chosen, added features and equipment, the . We were waiting for two days.&. After reading this thread, it just came to me to try and remove the SIM cards and pop them back in. The process will only take about 20-25 minutes from beginning to end, and we'll send you an email once it's done. Now you're ready to press "Activate!". Try it=M. I purchased 2 phones from a neighbor (older gentleman) who had comcast mobile and decided to go back to his previous provider. She also said the CS office was not closed over the weekend as the recording said and was a technical glitch with answering system. I tried to activate online and got a bunch of errors so I called support again. Verify all power cords are connected and plugged into a working outlet or power strip. and I'm scared i'm going to lose my number because now my phone is not activated on visible and the xfinity process is still "activating" This is ridiculous.
To send a "Peer to peer" / "Private chat message" message to Xfinity Support: " Click the "Peer to peer chat" icon or https://comca.st/3wjbsKk, " Click the "New message" (pencil and paper) icon, " The "To:" line prompts you to "Type the name of a person". Activating your own phone happens entirely online — we'll walk you through it, step-by-step. You will then be asked to enter the information from Step 2. I reached out to customer support multiple times but all they say is that I need to wait.
Xfinity Mobile Activation How To Set Up Your New Phone You How To Activate A Comcast Cable Box 14 Steps With Pictures Verizon Wireless Expands Its Home Phone Connect Service Phonearena Comcast Identity Management Portal. Youâre already violating fccâs 24 hour port turn around time rule. Contact Xfinity Mobile for support If you want to manage other services such as Xfinity X1, Xfinity Home, or Xfinity . For a better experience, please enable JavaScript in your browser before proceeding. I initially used the last 4 digits of my account number as my pin but after 4 days, I changed my Pin and notified xfinity mobile. Even this morning they verified my account and line have been authorized for auto porting. Not sure if anyone else is having this problem, but after multiple hours with various support people, they told me there is a larger issue with series 7 cellular activations on xfinity in general and they don’t have any timeframe on a resolution at this time. Unfortunately, the earliest in-store appointment I was able to book isnt until Saturday (1/9). Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. due to account security reasons we cannot help with this issue over social media. Whether you're transferring a number from your previous carrier or getting a new number, we've made the activation process simple - and you can do it all online, using Xfinity Mobile My Account.. From "Devices," select the phone you'd like to activate. benmartens May 19, 2021. My trade-in offer expires in 5 days so I'm about to lose $80 there and the BYOD gift card promo from Xfinity Mobile expires in 4 days so there's another $25 lost. Anything else I can do? Call Xfinity customer service at 1-800-Xfinity (or (800) 934-6489) to pay your bill by phone. As a reminder, my bill is dropping from $76.40 (including an $8 monthly discount) to $19.70 total for two lines. Having the same issue. You can play, share, delete, reply to and if available, view transcriptions of your voice messages. The quickest fix is to restart one or both. They can’t articulate why the port in process is taking so long even though visible (losing carrier) already released the number. Michael Meier • 2 months ago. For assistance with your concerns about the Apple watch, you would need to contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968. In addition, you can also manage and record greetings. #1. I am coming from a … We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. I'm in the same boat. Gadgets. No Ton of people on the Samsung forums with similar issue, though. Online: Go to Xfinity's activation page and follow the prompts. It started off well. I was asked by /u/ccjohnf to start a thread. I am having the same issue.� It's been six days since I started the process with Xfinity mobile.� Has your number ported in?� How long did it took? If you are in a WiFi Ready apartment (pre-installed xFi Gateway) or activating your Xfinity Voice click here to begin. If you intended to post in our community to receive support from a verified employee, please update your post flair to either New Post - Billing or New Post - Tech Support as appropriate. Learn more about the porting and activation process at:https://www.xfini. I was told it would take a few minutes to activate online and by the CS reps except the last one who said it normally takes 24-72 hours. I know how important it is to be connected and am sorry to hear about the trouble. The fastest way to contact XFINITY Mobile, the best XFINITY Mobile phone number available and their other best contact information, with tools and instructions for skipping the wait and resolving your issue quickly, as well as tips for specific popular customer service issues and reviews, advic. After a few hours after I lost service on my old phone and I was expecting the now one to become active but it didnt. Your âXfinity mobile expertsâ are brain dead and canât articulate the problem instead relying on delay tactics: âcheck back in 24 hoursâ, âhold the line for a supervisorâ who never picked up after hours, etc. Needless to say, not thrilled by this. How do you not have an LNP support team customers can talk to? Hi @Jk125! 24 hours. JavaScript is disabled. Well I was able to successfully port from tracfone to Xfinity mobile. Our community is your official source on Reddit for help with Xfinity services. I don't understand what the problem is but I am getting really tired of being told "this is the process". When I look at status on the Xfinity Mobile website it shows the activation is still in progress. Hi, I am needing some help as i am currently dead in the water so to speak regarding activating a phone with Xfinity Mobile. Ensure the device connections are "finger tight", including the coax cable from the wall to the back of the device. The router reset button is located on the back of the router. You'll receive a confirmation email when the activation is complete, including your new number if you requested it. Instead, type "Xfinity Support" there, " - As you are typing a drop-down list appears. To do so, log on to your Xfinity account and navigate to the Xfinity Assistant page.Once there, you can ask questions and receive troubleshooting help.
Sorry, we ran into a problem. I am considering selling my Galaxy Active2 watch and buying an Apple watch so I can use the Xfinity Mobile service with it. When I made a lot of calls to the advanced team, I was told that on their side they think that the phone is still back ordered and not delivered. Check network status, view your plan details, and ev… A case was supposedly created but call back never came. I'm literally having the same problem. Purchased 3 used Xfinity Mobile devices (devices were paid off, unlocked) Was not able to activate through activation # . For assistance with this matter, please give us a call at 1 (888) 936-4968 or chat online at https://comca.st/3wGsKlF and one of our experts will be happy to look into this for you! They just keep pointing the finger at each other. They did not know what might be causing the delay, except that it was something on Xfinitys end and not a problem with the information I entered from my Verizon account. You must log in or register to reply here.
I've had both Xfinity Mobile and Verizon prepaid. Problems detected at Comcast Xfinity. I can. 1. After two days after I received the phone, and on constant calls with their advanced team they tell me according to them the phone is still not delivered. I have 3 numbers which i rtried to port from Visible to xfinity. 3) reconnect coax cable. Just follow these simple steps. You've reached the best team to get assistance in having this resolved. However, customers must also purchase Xfinity .
As a reminder, posts with Discussion flair are intended for community conversation (such as "which modem should I buy? Just hoping to get this done. PiunikaWeb started as purely an investigative tech journalism website with main focus on 'breaking' or 'exclusive' news. STEP 4. It's been almost 24 hours and I've got no service with either provider. I am coming from a Verizon corporate account and have received all the proper authorizations to transfer from Corporate to personal liability. 2) power cycle modem/router. Download the Xfinity app on your mobile phone to activate your internet in minutes. I thought I'd post to save others the frustration. Started in 2017, Xfinity Mobile takes a very different approach to wireless service. This app requires a subscription to Xfinity Mobile service and is only . Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. If you want to send a private chat please follow these steps.
Before you start the self-activation process, make sure to collect your account number, account phone number, and login information (your email address or user name and password). Users are reporting problems related to: internet, tv and wi-fi. solution: 1) disconnect coax cable from modem/router. Once your Mint Mobile has arrived, go to our ACTIVATION PAGE to start activating.
Comcast S New Xfinity Mobile Isn T A Very Good Deal When You Look How To Activate Xfinity X1 . These test results are often lower than your plan speed due to various factors outside your Internet provider's control, including WiFi conditions and device capabilities. So ridiculous..
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